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Who We Are

Behind every successful business, is a truly amazing team. Business is built on culture, and if you want a great culture, be a great leader.

Nicole, a former Legal Secretary, started her virtual business in 2001. From there, she built a team of highly capable typists and admin professionals with decades of experience. The business became, quite frankly, the dream team that your business has been looking for!

Specialising in legal, medico-legal, event, court, research and academia, as well as general transcription – we have a long history working with lawyers, barristers, Australian Courts and Tribunals, and medico legal practitioners in Australia and internationally.

Each team member and contractor that makes up our business comes with their own sets of skills and experience, offering everything we need in order to fulfil your transcription and virtual assistant needs.

As a small, more boutique business, one of the advantages of choosing our services, is that we offer more flexibility with how our systems can integrate with that of our clientele, and how we can adapt our pricing structure to suit all budgets.

Celebrating more than 20 years in business, our business structure, performance levels, and service guarantees have stood the test of time and remained current, where many may have failed.

To remain successful, businesses must adapt with changing times, and while the global pandemic has presented its challenges, we have adapted our service offering to ensure our clients, old and new, have access to the best business support services on the market.

We are 100% Australian owned. We support talent both locally and internationally, while offering our renowned services globally.

Recognising the need for resilience and adaptation in this ever changing climate, businesses are now looking for a comprehensive solution to their back office administration, this is where Ascend Admin was born. We utilise best practices including secure systems, evolving & cutting edge technology with a highly skilled team, yet integrating with client practices seamlessly.
At Ascend Admin, we will be linking a number of services to our already successful transcription department, where our team works from a ‘bespoke’ management platform. The system is designed to work around our specific needs, and can easily integrate with those already on the market. We dare say, you won’t find many service providers who have invested their knowledge and experience into building a system such as ours. This system has seen the business grow year on year, and freed up time to focus on delivering an exceptional quality transcription service with a seamless workflow. Due to its flexibility, our new service offerings will integrate perfectly through our work flow management.

We are excited to share with you our new image, our new service offerings, and our unwavering willingness to provide the best back-office support solutions on the market to your business.

Want to know more? Head to our Services pages to see how we can support your business.