What We Do
The Ascend Admin promise to our clients
1. Security is VIP
Secure transcription service trusted by Australian banks, corporates, law firms, universities, and specialist medical practitioners.
Restricted downloads of data ensures security of all files (audio and documents).
All transcribers enter confidentiality agreements.
2. 99-100% accuracy with Complex Transcripts
Our 3 Tier Process of Speech - Typist - Editor, delivers an accurate and relevant transcript every time.
We do very complex level transcripts, including large corporate AGM's, event transcripts and complex legal and medico-legal cases, along with specialised Court transcripts, and experience in the aviation sector.
3. Open 7 days with support 24/7
We are a flexible and nimble Small Business who will answer your call 24/7 and our team can work across any day in the week.
Our team is global, so we can work around the clock and we service clients across a variety of time zones.
4. Customer Service
We have long term relationships with our clients and our staff. We are one team and respect everyone.
Our process ensures that we understand our client needs by project and respond accordingly.
Our goal is to always exceed expectations and we always put every effort in to ensure we achieve this.
5. Leaders in transcription technology
Globally recognised AI Speech systems.
Custom built 100% online workflow.
Systems housed in secure cloud environments.
Trusted to deliver for over 20 years
Watch your business take off with Ascend Admin!
“As the managing director of a busy medico-legal service provider, it is reassuring to know that my team and I can rely on Digitype. We have utilised Digitype’s typing services and in this time we have found them to be supportive of our needs, prompt with communication and consistent in their turnaround time. Digitype have been very cooperative in meeting our strict privacy and confidentiality requirements throughout this time which is an important factor for us when considering a typing service.
Managing Director - Medico Legal
“I have had the pleasure of dealing with Digitype Australasia for more than two years. I dictate detailed and long medico-legal reports and the service from Digitype Australasia is excellent. There is great attention to detail and very little that I would ever need to correct from a typist point of view. There is also excellent turnaround of reports and if there are any problems then these are dealt with in a professional and efficient manner. I would recommend their services wholeheartedly.“
Orthopaedic Surgeon - Queensland
“Digitype Australasia consistently meets tight time lines while providing excellent transcripts for focus group discussions and one on one interviews covering everything from sensitive personal topics to people’s opinions on fast moving consumer goods. This allows us to provide spot on feedback including quotes to our clients straight from the participants mouth which gives our clients direct and honest answers.”
Consultant - Market Research