Market Research Transcription Services 
Provided by Digitype Australasia Pty Ltd

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We have more than 20 years' experience in providing fully edited, high quality, market research transcripts, having worked with some of Australia's leading market research entities to provide,

  • In-Depth Interviews

  • Focus Groups

  • Summary Transcripts

in a timely manner. No project is too big or small.

Identifying speakers throughout transcripts takes skill and patience, this is where our experienced team excel! We offer advice to our clients on best recording techniques and practices, to ensure the highest quality transcript is delivered.

Technology

Our secure custom built transcription workflow platform (housed within the Microsoft Azure environment) provides end to end management of your files - from uploading of audio, editing, right through to invoicing... No job is too big or too small - with the process being seamless and giving you peace of mind in knowing that your transcription files are in good hands.

Process

Every audio file received goes through a three tiered process speech - typist - editor, prior to being sent to the client, ensuring the highest possible accuracy across documentation. Documents are also spot checked by our Quality Assurance team to provide feedback and ongoing training to our team.

Turnaround

Our system allows clients to choose the required turnaround including urgent, same day, next day and the standard, 48 hour turnaround. We also have 5-7 day turnaround available.

Speech

Digitype has partnered with Speechmatics, which we believe is the best speech to text platform available globally. 

Our Promise

We have invested heavily in our infrastructure, and our team, to provide to our customers a seamless end to end process. Our promise to you, is that we will always endeavour to provide the fastest turnaround of your documentation, without compromising on quality.

Customer Service

Whether it be a one-off or a long term relationship, we are here to answer your enquiries. You can contact Nicole directly on 0439 944 554 or via our contact form below.