General Transcription Services 

Provided by Digitype Australasia Pty Ltd

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We are a team of highly capable typists, with many decades of experience transcribing across all industries. Servicing all major cities throughout Australia, including Sydney, Melbourne, Brisbane, Perth, Canberra, Cairns, Gold Coast, Adelaide and Tasmania.

 

We have worked with lawyers, law firms, barristers, Australian Courts and Tribunals, medico-legal practitioners, market research companies, universities, building inspection services, to name a few, to provide transcription services.

Corporate event transcripts are our forte, along with government, financial services and media event recording and transcription including government door stops, media announcements, AGMs and industry forums with immediate turnaround of transcripts. 

 

Technology

Our secure custom built transcription workflow platform (ISO certified and housed within the Microsoft Azure environment) provides end to end management of your files - from uploading of audio, editing, right through to invoicing... No job is too big or too small - with the process being seamless and giving you peace of mind in knowing that your transcription files are in good hands.

Process

Every audio file received goes through a three tiered process speech - typist - editor, prior to being sent to the client, ensuring the highest possible accuracy across documentation. Documents are also spot checked by our Quality Assurance team to provide feedback and ongoing training to our team.

Turnaround

Our system allows clients to choose the required turnaround including urgent, same day, next day and the standard, 48 hour turnaround. We also have 5-7 day turnaround available.

Speech

Digitype has partnered with Speechmatics, which we believe is the best speech to text platform available globally. 

Our Promise

We have invested heavily in our infrastructure, and our team, to provide to our customers a seamless end to end process. Our promise to you, is that we will always endeavour to provide the fastest turnaround of your documentation, without compromising on quality.

Virtual Assistant

There are times when clients require more than just the typing of documents. At Ascend Admin, we provide a comprehensive back office solution handling your secretarial tasks remotely. Head over to our Virtual Assistant pages for more information or contact us to find out more.

Customer Service

Whether it be a one-off or a long term relationship, we are here to answer your enquiries. You can contact Nicole directly on 0439 944 554 or via our contact form below.